Last updated: 13 August 2026
Hi-LiTE Technologies (P) Ltd. ("Hilite Solar", "we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.
1. Information We Collect
We collect information you choose to give us, and a limited amount automatically:
- Contact form: When you submit our contact form, we collect your name, email address, phone number, and message.
- WhatsApp & phone: If you reach out to us via WhatsApp or by phone, we receive whatever information you share in that conversation, and your number.
- Automatic data: Like most websites, our hosting and analytics tools may automatically log standard technical information such as browser type, device type, and pages visited.
2. How We Use Your Information
We use the information you provide to respond to your enquiry, prepare quotations, schedule site visits and installations, and provide after-sales support. We do not use your contact details for unsolicited marketing, and we will only contact you about matters related to your enquiry or an existing service relationship.
3. Third-Party Services
We use a small number of third-party services to run this website and respond to you:
- Form processing: Contact form submissions are delivered to our email inbox through a third-party form-processing service.
- Google Maps: Our Contact page embeds a Google Maps location, which is subject to Google's own privacy policy.
- Google Reviews: We link to our Google Business profile to display customer reviews; Google handles that data under its own policies.
- WhatsApp: Chats started through our WhatsApp button are handled within WhatsApp, subject to WhatsApp's own privacy policy.
These providers only receive the information necessary to perform their function (for example, delivering your form submission to us) and are not authorised to use it for their own purposes.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We only share it with the service providers described above, or where required to comply with a legal obligation.
5. Data Security
We take reasonable technical and organisational measures to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain enquiry and customer information for as long as needed to respond to your enquiry, fulfil a service relationship, and meet our legal, accounting, or reporting obligations.
7. Your Rights
You may ask us to access, correct, or delete the personal information we hold about you at any time by contacting us using the details below.
8. Children's Privacy
This website is not directed at children, and we do not knowingly collect personal information from anyone under the age of 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Hi-LiTE Technologies (P) Ltd.
S.F. No. 157/1A, Sathy Main Road, Thanneerpandalpalayam, Erode - 638004, Tamil Nadu
Email: hilitesolar@gmail.com
Phone: +91 98427 88887